Managing Your Retirement Online Account
ith over 555,000 accounts registered, more and more New York State and Local Retirement System members and retirees are realizing the benefits of Retirement Online. That’s because Retirement Online provides instant access to your retirement account information and a convenient, secure way to conduct business with NYSLRS.
Save time — skip printing forms, having them notarized and sending them through the mail. When you use Retirement Online, NYSLRS receives your requests immediately and is able to process them faster than paper forms. Go to the Retirement Online sign-in webpage (bit.ly/RO-sign-in) and click the Customer Sign In button to get started.
Keep your account up to date
- Review your contact information.
- Update death benefit beneficiaries.
Convenient features for members
- Estimate your pension benefit.
- Apply for a loan and manage payments.
- Request service credit for past public employment.
- Apply for retirement.
- View your pension pay stubs.
- Manage direct deposit.
- Adjust your federal tax withholding.
- Generate a pension income verification letter.
Sign-In tips
If you attempt too many incorrect passwords, the system will lock your account as a security measure. But don’t worry, most users can unlock their account and set a new password through a two-factor authentication process.
- Click OK on the pop-up message saying your account is locked.
- Select Voice Call or Text Message for how you want to receive your security code and click Next.
- Enter the security code you received and click Submit.
- Answer security questions you created when you first registered.
- Enter a new password and click Reset Password.
You can also look up your Retirement Online User ID and reset your password if you’ve forgotten them. For additional help signing in to an existing account, check out our Retirement Online tools and tips (bit.ly/RO-tools-tips).
In every issue, State Comptroller Thomas P. DiNapoli, administrator of the New York State and Local Retirement System, provides information on the retirement benefits received by many NYSUT SRPs and support staff. If you are a NYSLRS member with a question of general interest, email united@nysut.org.
- View your pension pay stubs.
- Manage direct deposit.
- Adjust your federal tax withholding.
- Generate a pension income verification letter.
Sign-In tips
If you attempt too many incorrect passwords, the system will lock your account as a security measure. But don’t worry, most users can unlock their account and set a new password through a two-factor authentication process.
- Click OK on the pop-up message saying your account is locked.
- Select Voice Call or Text Message for how you want to receive your security code and click Next.
- Enter the security code you received and click Submit.
- Answer security questions you created when you first registered.
- Enter a new password and click Reset Password.
You can also look up your Retirement Online User ID and reset your password if you’ve forgotten them. For additional help signing in to an existing account, check out our Retirement Online tools and tips (bit.ly/RO-tools-tips).
In every issue, State Comptroller Thomas P. DiNapoli, administrator of the New York State and Local Retirement System, provides information on the retirement benefits received by many NYSUT SRPs and support staff. If you are a NYSLRS member with a question of general interest, email united@nysut.org.